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Our Warranty

Our Warranty

At James Martin Jewelers, we stand behind the quality and craftsmanship of every piece we sell. As a family-owned business with over 40 years of experience, we take pride in offering fine jewelry at competitive prices—and peace of mind to match.

Lifetime Engagement Ring Warranty

We offer a free lifetime warranty on all engagement rings purchased from James Martin Jewelers. This warranty includes:

  • Ring sizing
  • Refinishing and polishing
  • Prong re-tipping and tightening
  • Replacement of diamonds under 0.20 carats (due to normal wear)

To keep this lifetime warranty active, we kindly ask that you bring your ring in every six months for a complimentary clean and inspection. These visits allow our experts to check for any signs of wear, ensure your stones are secure, and keep your ring looking its best for a lifetime.

Two-Year Warranty on New Merchandise

We also provide a two-year warranty on all new gold and platinum fashion merchandise purchased from James Martin Jewelers with 6 month inspections. This covers manufacturing defects and craftsmanship issues. Should something arise, we’ll work with you to repair or replace the item as quickly as possible.